Negotiation

Seven things to settle before a major negotiation

Most negotiations are decided by preparation. Settle these seven points with your team before the first meeting.

Negotiations that go badly rarely fail in the room. They fail in the week before, when a team walks in without having agreed among themselves what they want. Settle these seven points first.

1. Your objective

Write down what a good outcome looks like in specific terms: price, volume, length, payment terms. If your team cannot agree on it internally, the other side will find the gaps.

2. Your walk-away point

Decide the terms below which you are better off with no deal. Set this before the meeting, when nobody is under pressure to say yes.

3. Your alternative

Know what you will do if this deal does not happen. A real alternative is the strongest source of confidence you can bring.

4. Their position

Work out what the other side needs, what deadlines they face and who must approve the deal on their side. Their constraints shape what they can accept.

5. What you can trade

List the things that cost you little and matter to them, and the reverse. Never concede anything without asking for something in return.

6. Who speaks

Agree who leads, who takes notes and who has the authority to agree. Mixed messages from your own side are expensive.

7. What happens next

End every meeting with a written list of what was agreed, what is open and who does what by when. Send it the same day.

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