Sales

Lead generation or deal closing: which problem do you have?

More leads will not fix a pipeline that stalls at the proposal stage. Here is how to tell which problem you actually have.

When revenue is behind plan, the usual response is to ask for more leads. Sometimes that is right. Often the pipeline already holds enough opportunity, and the real loss happens later, between the first good meeting and the signature.

Signs you have a lead problem

  • Your team has spare capacity and few first meetings.
  • Most opportunities come from a small group of existing contacts or referrals.
  • When you do reach the right buyer, you usually win.

In this case the work is targeting and outreach: deciding which companies fit, finding the people with authority and giving them a reason to talk.

Signs you have a closing problem

  • You hold plenty of first meetings and sign few contracts.
  • Deals go quiet after the proposal is sent.
  • Late discounts are needed to get anything signed.
  • Large deals slip from quarter to quarter without a clear reason.

More leads make this worse. Each new opportunity takes time from a team that is already struggling to finish what it started.

Where large deals are usually lost

In large B2B sales, the buyer is rarely one person. A deal typically needs agreement from the people who will use what you sell, the people who pay for it and the people who manage risk. Deals stall when one of those groups was never brought in, when nobody on the buyer's side owns the internal case, or when procurement arrives late with terms nobody planned for.

What to do about it

Pick your five largest open deals and answer three questions for each. Who signs? What has to be true for them to sign? What is the next dated step, and who owns it? If you cannot answer all three, the deal has a closing problem, and that is where effort will pay back first.

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